Returns, Refunds & Replacements

Reinvent Oneself™ merchandise is produced on demand after an order is placed. For this reason, we generally cannot accept returns or exchanges for:

• ordering the wrong size;
• selecting the wrong color or product;
• change of mind or buyer's remorse;
• personal preference regarding fit when the item received matches the size ordered;
• an incorrect shipping address entered by the customer.

Customers should review the applicable size information and order details before completing checkout.

If an item arrives damaged, defective, misprinted, or materially different from what was ordered, we want to make it right.

Contact Reinvent Oneself™ within 14 days of delivery and provide:

• your name;
• order number;
• a brief description of the issue; and
• clear photographs showing the product and the problem.

Once reviewed and approved, we may provide a replacement or refund, as appropriate.

Customers should not return a damaged or defective product unless return instructions are specifically provided.

If tracking indicates that a shipment has not arrived, contact us at hello@reinvent1self.com so the shipment can be reviewed with the carrier and fulfillment provider.

Claims involving packages marked delivered may require additional carrier investigation before a replacement or refund can be approved.

Customers are responsible for entering a complete and accurate shipping address during checkout.

If an order has not yet entered production, contact us immediately at hello@reinvent1self.com and we will make a reasonable effort to assist. Once an order has entered production or shipment, we cannot guarantee that an address can be changed.

Additional production or shipping costs resulting from an incorrect customer-provided address may be the customer's responsibility where permitted by applicable law.

Because merchandise is made to order, cancellation requests should be submitted as quickly as possible.

An order may be cancelled and refunded if production has not begun and cancellation remains operationally possible. Once production has started, cancellation may no longer be available.

Approved refunds are issued to the original payment method. Processing times after a refund is issued are determined by the customer's bank or card issuer.

Original shipping charges may be non-refundable unless the refund results from a damaged, defective, incorrect, or otherwise qualifying order.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.